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Forum: VirtualDJ Technical Support

Topic: DENON MC6000 Only one channel working on sound card
I have an MC6000 and Virtual DJ Pro. When I try to connect the bult in Virtual DJ soundcard in Virtual DJ I only have sound on the left deck only. On the right deck sound is only coming out of the Master Out. There is no response on the fader on deck 2 on the right side but seems to be mapped correcty since Play, Stop all work on the MC6000 on both decks. It seems to be an incorrect seting for the soundcard for deck 2 on the right side since the fader isn't responding. I have selected Headphones and the Denon MC6000 in the sound card settings in Virtaul DJ Pro. U've tried it on several different Denon MC 6000 controllers and they all have the exact same issue when connecting the sound card. I have a Denon 6000 MK2 and the MK2 connects correctly everytime. It's only with the Denon MC6000 controllers that I'm haviing an issue with. Is there something I'm missing or something that needs changed in the sound card settings or mapping for deck 2 on the right side to get sound output and to get the controller fader to respond?
 
Posted 15 hours ago
 
It's set to PC on the MC6000
 
And the other switch?
 
PC mix
 
In your account stats we see that you have been using both the MC6000 and the MC6000MKII. Do you regularly use both of them ?
Reason asking is because those 2 controllers have different ASIO drivers, one named as "Denon DJ DN-MC6000 ASIO" and the other as "Denon DJ ASIO for DJ Controllers". Normally there shouldn't be any conflict having both installed and you can choose the driver for each one of them, but just in case there is , try to uninstall the one that is not used and properly apply the correct audio setup ..
MKII : https://www.virtualdj.com/manuals/hardware/denon/mc6000mkii/installation.html
MKI : https://www.virtualdj.com/manuals/hardware/denon/mc6000/setup.html